Announcements / We need to talk about 3G – Permaconn is here to help

We need to talk about 3G – Permaconn is here to help

May 2021 / News

3G mobile networks are being retired. This has already started with some radio frequencies (“spectrum” as it is called) being reallocated away from 3G services to newer 4G and 5G technologies.

What this means for all of us in the security industry is that 3G communications devices have started to experience reduced coverage and performance, which will continue over the next few years before they stop working altogether.

Telstra has already reduced 3G coverage by re-allocating their 850Mhz frequency and they have announced the remaining frequency (2100MHz) will be reallocated in mid-2024. Optus have announced they will shortly start reallocating frequencies away from 3G (see below for links to these announcements).

At Permaconn we have already seen a decline in performance of 3G networks and we are hearing more and more examples of localised changes to 3G networks causing alarm communicators to experience degraded coverage or no longer being able to connect. Localised changes to 3G networks are unpredictable and can lead to disruptive unplanned field work for installers and negative experiences for end-user customers.

Permaconn was first-to-market with 4G technology and has not been supplying 3G hardware since mid-2017. We strongly recommend all security companies stop installing 3G communications equipment and upgrade any existing 3G units to newer technology (4G or CAT-M1) as soon as possible.

To help support the industry make this change, Permaconn is offering heavily subsidised 4G communicator hardware for upgrading 3G devices. To learn more about this offer please contact us on +61 2 9352 1777 and quote this promo code – Farewell3G – to receive an extra 15% off.


*Promotion T&Cs:

- The promotion is valid from November 1st, 2021 until November 30th, 2021
- Single order only for up to ten (10) 4G units
- Minimum of 12 months subscription period applies
- Normal Permaconn 3G upgrade terms and conditions apply