“Patriot Systems has allowed us to compete in a very aggressive and competitive monitoring market since our inception almost two decades ago. This can be attributed to the stability of the programme and the quick efficient response from the 24-hour support team (which we very rarely if ever call upon). The innovative software is constantly being enhanced with new modules to keep up with the constantly evolving monitoring market and customer demands. This innovation is driven by the desire of the Patriot Systems team to stay ahead in their field which in turn ensures we do likewise.”
Angela Paul, Operations Manager, Monitor NZ
With Patriot Systems you can choose what services best suit you and your customers with our fully flexible pack service model. Whether you are a small control room or a national alarm receiving centre, it’s easy to create a tailored Patriot Systems experience. Every plan comes with the Patriot Essentials Pack as the foundation, from there you simply select which 8 feature-rich add on packs you need.
With Patriot Systems you can choose what services best suit you and your customers with our fully flexible subscription pack service model. Whether you are a small control room or a national alarm receiving centre, it’s easy to create a tailored Patriot Systems experience. Every subscription comes with the Patriot Essentials Pack as the foundation, from there you simply select which 8 feature-rich add on packs you need.
Maintaining a 24/7 monitoring operation that depends on hardware infrastructure, software and IT resourcing is costly. With Patriot Systems Cloud Hosted solution you can drastically reduce that cost and the management burden that goes with it. We manage the infrastructure, monitor your environment around the clock, resolve issues faster, and handle security compliance so you can focus on running your monitoring centre.
“Patriot Systems easy to use interface has made our operators more effective at monitoring and responding to alarm events. New operators pick up Patriot quickly which has reduced training time and the intuitive features and dynamic response lists with instructions make responding to activations a breeze.”
Mr. Abdul Malik Mustaffa, Prism Alarm
Patriot Systems is backed by a comprehensive Software Assurance Service, providing 24/7, 365-day expert support to keep your monitoring station running at peak performance. Support subscribers benefit from direct access to Patriot System's technical team via secure remote desktop sessions, priority response for urgent issues, and a fully trackable online case management system. Ongoing access to software updates ensures your station stays current with the latest features, signal formats and communication protocols. Subscribers also gain access to the exclusive Patriot Systems client portal, offering extensive technical documentation, configuration tools and resources for monitoring station supervisors and managers.
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